Terms & Conditions

The Chocolate House (hereinafter referred to as “The Chocolate House” “us” “we” or “our”) is committed
to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy
Policy applies to all Customers and Users (collectively referred to as “Users”). In addition this Privacy
Policy applies to all products and services provided by thechocolatehouse.lk (hereinafter referred to as
the “Site”). We at The Chocolate House prioritize the importance of one’s privacy. We are providing this
Privacy Policy to help you understand how we collect, use and protect your information when you visit
and/or order products through the Site. Please read the following policy to understand how your personal
information will be treated as you make full use of the Site.

This Privacy Policy should be read in
conjunction with the terms and conditions of use for www.thechocolatehouse.lk.

For the purposes of this Policy:

● “Personal Information”means any Personal Information provided by you including but not limited
to name, National Identity Card/ Passport/ Driving License Number, address, his/her image and
information obtained by us in the course of providing Products and/or Services to you including
but not limited to transactions with The Chocolate House, contact number, account number,
account balances, payment history and account activity.
● “Process”means a series of actions taken in order to achieve a result. This includes collecting,
organizing, adapting, altering, disclosing, sharing, disseminating, aligning, combining, blocking,
erasing and destroying personal information.
● “Products and/or Services” means the range of products and/or services offered by The
Chocolate House.

RECEIPT OF INFORMATION

The Chocolate House receive your Information as follows;

● Registration information: When you sign up for thechocolatehouse.lk, you are required to provide
information such as your name, Home address, email address, and phone number.
We also receive other types of information about you:
● We receive data from the computer, mobile phone or other device you use to access The
Chocolate House, including when multiple users log in from the same device. This may include
your IP address and other information such as your location, type of sites and pages visited etc.
● We receive data whenever you visit a website that is connected, affiliated or runs on the
thechocolatehouse.lk platform.
● Sometimes we get data from our advertising partners, agencies, activation partners etc which
tells us where you connect to us from and how we can connect with you.

NOTICE PRINCIPLE

The Chocolate House may process your Personal Information for the following purposes:

● Provisioning of the contracted Products and/or Services;
● Processing your orders and managing and administering your account;
● Delivering any services, products or information requested by you;
● Responding to complaints or account enquiries;
● To be used in marketing campaigns conducted for The Chocolate House and its affiliates
● Personal information submitted by you will be securely stored in a third party cloud based storage
facility

ACCESS PRINCIPLE

● The Chocolate House shall make available (to the extent possible) to a registered user his/her
Personal Information in our possession or control within a reasonable time at a reasonable cost.
● The user can correct the Personal Information provided by clicking on account settings

TERMINATION

● The Chocolate House may terminate this Privacy policy at any time. Without limiting the
foregoing, The Chocolate House shall have the right to immediately terminate any passwords or
accounts of User in the event of any conduct by User which The Chocolate House, in its sole
discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.

AMENDMENTS

The Chocolate House reserves the right to change provisions of this Policy as a whole or in any portion
from time to time at its sole discretion with or without notice to the customer.

GENERAL PRIVACY

● Usernames and User IDs
A username is your unique ID The Chocolate House uses to identify you. You are free to browse
the site without registering for a user ID as well. Your user ID and password must be kept secure
at all times to avoid online impersonation
● Deleting and deactivating your account
If you want to stop using your account, please send an email to info@thechocolatehouse.lk with
your request

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